iCBT What It Is and How It Can Help You


The Co-operators therapist-guided, internet-based Cognitive Behavioural Therapy

The Co-operators has partnered with Morneau Shepell to deliver an online iCBT program that combines a personalized therapist-guided program with online tools and exercises.

 In January 2019, eligible plan members and dependents can access therapist-guided, internet-based Cognitive Behavioral Therapy (iCBT) through their extended health care coverage.

 To access the program, plan members and dependents simply visit the Benefits Now® for Plan Members site and access the iCBT link (only visible to plans with psychologist/social worker coverage) in the Coverage Summary section.

 iCBT gives plan members and dependents easy online access to therapy from any mobile device or computer, allowing them to conveniently incorporate it into their daily life and schedule.

What is iCBT?

iCBT is internet-based Cognitive Behavioural Therapy
(CBT). Through iCBT people learn how their thoughts,
beliefs and attitude can impact their mood and behaviour.

Through interactive modules, plan members and
dependents can find alternate ways to look at problems and deal with issues.

 iCBT programs begin with screening for depression, anxiety, substance abuse, mania, sleep and other mental health concerns.

 iCBT has also been used to help build self-esteem and boost confidence.

How does it work?

  •  To start, a plan member must have
    existing psychologist/social worker coverage
    (Paramedical Practitioner). If available,
    the iCBT link will be displayed.
  • Plan members and dependents access the iCBT
    link on Benefits Now® for Plan Members where
    they’ll be guided through 10 modules and exercises
    by a professional therapist.
  • The total cost for the initial assessment and modules
    is $400, payable by credit card.
  • Plan members can submit expenses through e-claims
    or by paper claim.
  • No additional rating is being added to the plan’s
    paramedical practitioner coverage, as iCBT is included in the psychologist/social worker coverage maximum.

If you have questions, contact our Group Client Service Centre through our “Ask a Question” feature in the Benefits Now® portal, or by phone at 1-800-667-8164.

Follow Us On Social Media!

Looking at Benefit Plans for your business?

Keeping Social while Social Distancing

Keeping Social While Social Distancing

With Covid-19 going strong, there is a new normal that has arrived. We will talk about a few ways to help us to stay social while social distancing. Since the Covid-19 pandemic, health experts have asked us to social distance, keeping at least 6 feet apart from one...
How to stay focused working from home?

How to Stay Focused Working from Home?

There are more people working from home now than ever before. With the outbreak of Covid-19, it has forced thousands of people to work from home. In this, article we would like to share some of the pros and cons of working from home. Then we will provide some tips on...
What are the Benefits of Group Insurance?

What Are The Benefits of Group Insurance?

First of all, there are a lot of insurance packages out there, for individuals and for groups. So, which should you choose? We are going to talk about what the benefits of group insurance are for you as employees and employers. Although the government sponsors many...
Support For Small Businesses

COVID 19: Support For Small Businesses In BC

Small Business BC Support For the latest information on small business supports, resources and advisory services during COVID-19, please visit Small Business BC. Advisors are ready to help by phone at 1-800-667-2272, email and daily digital meetups. See how COVID-19...
Employee Benefits, are they important?

Are Employee Benefits that Important?

Do I really need employee benefits? Are employee benefits THAT important? Let's talk about some reasons why employee benefits are important to employees. 1. Increase Your Appeal As A Business Benefits are strategically important. They are an important way to get...
Social Media for Your Company

20 Benefits of Using Social Media for Your Company

A growing number of companies are using social media as part of their marketing strategy. Social media works in many ways as a marketing tool. Clearbenefits.ca has found great success from using social media in their marketing strategy. Let's talk about 20 benefits of...
Scientifically Proven Ways to Stay Happy at Work!

Scientifically Proven Ways to Stay Happy at Work!

We are living in a busy world! Always on the go. This can make us feel overwhelmed, stressed or even unhappy when we get to work. What can we do? How can we be happy? We will talk about 5 ways that are scientifically proven to stay happy at work in a stress-filled...

How the Coronavirus (COVID-19) Impacts Group Benefits Coverage

We are continuing to closely monitor recommendations from the Public Health Agency of Canada (PHAC) and the World Health Organization (WHO) and at this time, the PHAC has deemed the risk to the Canadian general public as low.  Below you will find information to...
Reduce Debt and Maintain it Piggy bank

Ways to Reduce Debt and Maintain it!

Having debt over our heads is like a bad houseguest that just won’t leave! We keep trying to hint they should leave but they aren’t getting it. We need to reduce our debt and maintain it! Getting out of debt is life-changing. It isn’t an easy thing to do. It takes...
Ways to Increase Productivity With Fitness in Your Workplace

Increase Productivity With Fitness in Your Workplace!

No one enjoys sitting at your desk for 8 hours. Even the smartest minds can get lethargic after that long. This will result in declining employee productivity. Do you find that your employees hit the 2:00pm wall? Fitness in your workplace can help fix that! In Japan,...