iCBT What It Is and How It Can Help You


The Co-operators therapist-guided, internet-based Cognitive Behavioural Therapy

The Co-operators has partnered with Morneau Shepell to deliver an online iCBT program that combines a personalized therapist-guided program with online tools and exercises.

 In January 2019, eligible plan members and dependents can access therapist-guided, internet-based Cognitive Behavioral Therapy (iCBT) through their extended health care coverage.

 To access the program, plan members and dependents simply visit the Benefits Now® for Plan Members site and access the iCBT link (only visible to plans with psychologist/social worker coverage) in the Coverage Summary section.

 iCBT gives plan members and dependents easy online access to therapy from any mobile device or computer, allowing them to conveniently incorporate it into their daily life and schedule.

What is iCBT?

iCBT is internet-based Cognitive Behavioural Therapy
(CBT). Through iCBT people learn how their thoughts,
beliefs and attitude can impact their mood and behaviour.

Through interactive modules, plan members and
dependents can find alternate ways to look at problems and deal with issues.

 iCBT programs begin with screening for depression, anxiety, substance abuse, mania, sleep and other mental health concerns.

 iCBT has also been used to help build self-esteem and boost confidence.

How does it work?

  •  To start, a plan member must have
    existing psychologist/social worker coverage
    (Paramedical Practitioner). If available,
    the iCBT link will be displayed.
  • Plan members and dependents access the iCBT
    link on Benefits Now® for Plan Members where
    they’ll be guided through 10 modules and exercises
    by a professional therapist.
  • The total cost for the initial assessment and modules
    is $400, payable by credit card.
  • Plan members can submit expenses through e-claims
    or by paper claim.
  • No additional rating is being added to the plan’s
    paramedical practitioner coverage, as iCBT is included in the psychologist/social worker coverage maximum.

If you have questions, contact our Group Client Service Centre through our “Ask a Question” feature in the Benefits Now® portal, or by phone at 1-800-667-8164.

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